Code of Conduct and Standards

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n. Model councillor - officer protocol

Last updated: 19 November 2024 at 09:53:38 UTC by Sophie Brouillet

A strong, constructive, and trusting relationship between councillors and officers is essential to the effective and efficient working of the council.

The purpose of this protocol is to guide councillors and officers of the council in their relations with one another. The protocol intends to build and maintain good working relationships between councillors and officers as they work together.

The document covers the following:

  • The respective roles and responsibilities of the councillors and the officer.
  • Relationships between councillors and officers.
  • Where/who should a councillor or an officer go to if they have concerns?
  • Who is responsible for making decisions?


Access the protocol    [To access the NALC website you will need to set up an individual account (SALC members only).  Video guidance on how to do this is available here - https://www.youtube.com/watch?v=zapNDmP8jjY]