Councillor development
Officer development
NEW COURSE
Emotional intelligence and resilience in practice for clerks, officers and councillors - delivered by Breakthrough Communications
This practical workshop will help council officers and councillors better understand where personal behaviour comes from and what resilience and emotional intelligence mean for our roles within the council. We'll consider different real-world scenarios and how we might respond to them.
£35 per delegate plus VAT
This is a national event, hosted by Breakthrough Communications.
Dealing with difficult people and conversations in our local councils - delivered by Breakthrough Communications
Managing our professional relationships within out local councils is important, yet it can still be a challenge to deal with people who are 'difficult' and to face challenging situations. In this session we explore practical techniques to mange difficult conversations and situations in a council environment.
£35 per delegate plus VAT
This is a national event, hosted by Breakthrough Communications.